Order status, tracking, and changes
Have your order code (INSP-XXXXXX) handy from your confirmation email. We can look up tracking, update shipping addresses if not yet shipped, or cancel before fulfillment.
Email about an order →Contact & Support
How can we help?
Email is the fastest way to reach us, and we respond within one business day. Pick the topic that fits and we'll route it to the right place.
hello@inspired.design
Response within one business day · Monday–Friday
By topic
Returns and refunds
30-day returns on most items. Email us with your order code and we'll send a prepaid return label. Full details on the Returns page.
Start a return →Product help and warranty
Setup questions, compatibility, or something not working as expected. Include your order code and we'll triage. Hardware defects covered under our limited warranty (see Terms).
Get product help →Schools, districts, and pilots
Pilots, partnerships, district-wide rollouts. We'll come back with a tailored plan, a hands-on demonstration, and pricing that fits your timeline.
Start a partnership →Quotes and Purchase Orders
Need a formal quote with tax-exempt handling or PO payment? Use the "Request a quote" option on any product page, or email us directly with your shipping location and desired quantities.
Browse products →Press and investors
Press inquiries: hello@inspired.design. Investor relations live on our investors page.
For investors →Quick reference
- hello@inspired.design
- Response time
- One business day, Monday–Friday
- Mailing address
-
inspired.design
958 111th Ave NE
Bellevue, WA 98004
United States - Parent company
- Astra Labs